How to prevent “quiet-quitting” in the field sevice industry

by | Sep 6, 2022 | Aquant

Service organizations are already understaffed due to a labor shortage and a Baby Boomer retirement wave. “Quiet-quitting” could further impact workforce performance and the customer experience. With a little help from technology, service leaders can increase...

PayPal Fees for Receiving Money: What You Need to Know

by | Sep 5, 2022 | Lili

A key foundation in running your own business is determining how you will collect payment from your customers or clients. Among all the free payment systems online today, PayPal is one of the most well-known and popular. Yet “free” is more of a relative term, as using...

Identity Attack Watch: August 2022

by | Aug 31, 2022 | Semperis

Cyberattacks targeting Active Directory are on the upswing, putting pressure on AD, identity, and security teams to monitor the constantly shifting AD-focused threat landscape. To help IT pros better understand and guard against attacks involving AD, the Semperis...

SMTP Matching Abuse in Azure AD

by | Aug 30, 2022 | Semperis

In his TROOPERS19 talk (“I’m in your cloud … reading everyone’s email”), Dirk-jan Mollema discussed an issue he discovered that enabled the use of SMTP matching (also called soft matching) to synchronize Active Directory (AD) users to Azure AD, with the goal of...

How to Write a Business Plan

by | Aug 30, 2022 | Lili

Writing a business plan can be challenging and time-consuming, but it doesn’t have to be! By opting for a lean business plan, you can both simplify the planning process and create a business plan that is flexible enough to adapt as your goals and objectives inevitably...