How are Your Peers Solving the Skills Gap? Join Aquant’s Service Leaders Spring Break to Find Out

by | Mar 8, 2023 | Aquant

Service leaders, we’ll be frank with you: the old way of service doesn’t work, especially in today’s economically-uncertain landscape. One of the top questions that service leaders are grappling with today is, “What steps should I take to improve service outcomes...

Attention, Medical Device Service Orgs: To Minimize the Skills Gap, You Need to Make Data-Based Decisions

by | Mar 7, 2023 | Aquant

The medical device service industry continues to expand while other sectors are experiencing downturns. But increased demand alone can’t save it from costly challenges such as the skills gap, says Aquant’s 2023 Medical Device Service Benchmark Report.  Read on to...

Aquant Earns Placement on Built In’s Esteemed 2023 Best Places To Work List

by | Feb 21, 2023 | Aquant

Built In announced that Aquant was honored in its 2023 Best Places To Work Awards. The annual awards program includes companies of all sizes, from startups to those in the enterprise, and honors both remote-first employers as well as companies in large tech markets...

Why Your Org’s Skills Gap is Contributing to Skyrocketing Service Costs

by | Feb 15, 2023 | Aquant

Get our detailed action plan for success. The Service industry faces significant challenges, such as workforce shortages and increasing prices. According to Aquant’s 2023 Service Intelligence Benchmark Report, those factors, combined with current economic conditions,...

New Survey Reveals Top 5 Challenges for Field Service Leaders in 2023

by | Feb 8, 2023 | Aquant

Finding and retaining talent with the right technical, organizational, and people skills has never been more difficult. This is a challenge across most businesses but it’s hitting field service and other trade jobs particularly hard right now. We surveyed 100 field...

Building a More Inclusive Service Culture: Lessons from National Instruments’ Global Field Services Director

by | Feb 7, 2023 | Aquant

Throughout the service industry, standards for customer experience are higher than ever. On each episode of Aquant’s Service Intel Podcast, we sit down with leaders that are raising the bar and creating incredible experiences for their customers. These top names in...