by | Oct 30, 2024 | Aquant
Companies investing heavily in AI are seeing significant financial benefits. According to new research from Accenture, 74% of organizations have reported that their investments in generative AI and automation have met or exceeded expectations, and 63% plan to further...
by | Oct 29, 2024 | Aquant
By Assaf Melochna, President of Aquant, and Mark Hessinger, Global Customer Services Business Leader in Industrial Manufacturing For decades, the ability to access and leverage data effectively has been a major hurdle for companies, often stifling innovation and...
by | Oct 28, 2024 | Aquant
Venture capitalist and businessman Peter Thiel offered a stark comparison between the cryptocurrency and AI industries during a recent interview with Joe Rogan. Thiel suggested that while crypto embraced decentralization, AI is poised to become a highly centralized...
by | Oct 28, 2024 | Aquant
Recently, Paul Graham, legendary computer scientist and startup investor retweeted a thought-provoking statement by Mckay Wrigley, AI thought leader and founder of Takeoff AI: “We’re at the point with AI codegen where Cursor + @Claude 3.5 Sonnet is a legit technical...
by | Oct 28, 2024 | Aquant
Should AI companies only be charging customers when the tech works? The Information recently reported that Zendesk, an AI-powered customer support software, changed its pricing model, charging businesses only when the AI chatbot successfully resolves customer issues...
by | Oct 21, 2024 | Aquant
Dare to read the haunting stories of real-life service failures, where common mistakes turn into costly horrors. But fear not! You’ll also find expert tips to avoid these nightmares and keep your service team from becoming the next victim. Names have been changed to...