by | Jun 15, 2023 | Aquant
Building a fully self-governed AI system with guardrails, without outsourcing is a complex task – but it is possible. It starts with fostering a clean data mentality. Before delving into the process of building a fully self-governed AI system equipped with...
by | May 22, 2023 | Aquant
An explosion of headlines has recently emerged, suggesting that ChatGPT and its competitors, like Microsoft Bing and Google Bard, will simplify work by taking on low-complexity tasks—ultimately freeing up the workforce to concentrate on more complex demands. But the...
by | May 17, 2023 | Aquant
Aquant, an enterprise AI software vendor, has launched Service Co-Pilot, the latest generation of its customer experience offering. This new release, enhanced by generative AI, is built for servicers and manufacturers of complex equipment and machines. The offering...
by | May 9, 2023 | Aquant
Standards for customer experience are higher than ever. On each episode of Aquant’s Service Intel Podcast, we sit down with leaders that are raising the bar and creating incredible experiences for their customers. These top names in the industry have all agreed to...
by | May 2, 2023 | Aquant
Standards for customer experience are higher than ever. On each episode of Aquant’s Service Intel Podcast, we sit down with leaders that are raising the bar and creating incredible experiences for their customers. These top names in the industry have all agreed to...
by | Apr 27, 2023 | Aquant
Today’s service delivery culture is an on-demand one. When customers need to troubleshoot an issue or order replacement parts, they want quick and efficient solutions. And in customers’ eyes, it’s even better if organizations can offer a self-service option available...