by Darrenlux23dWoldVent | May 8, 2025 | Aquant
This week, Aquant hosted its first-ever Service AI Strategy Bootcamp, a no-nonsense, strategy-packed event for service leaders who are done waiting and ready to act. With the pressure on to modernize faster, reduce costs, and solve the talent crisis, the event...
by Darrenlux23dWoldVent | May 2, 2025 | Aquant
We’re used to thinking of AI as something that lives in the cloud. It’s always-on, always-connected, and always-reliant on internet access. But what happens when that connection drops? For most AI systems today, the answer is simple: they stop working. That’s a...
by Darrenlux23dWoldVent | Apr 28, 2025 | Aquant
AI isn’t about replacing people, it’s about meeting them where they are. That was the core message behind a lively session featuring Edwin Pahk, VP of Customer Success at Aquant, and Sara Smith, Service AI Program Owner at Waters Corporation. In a conversation filled...
by Darrenlux23dWoldVent | Apr 22, 2025 | Aquant
Offline Mode and Call Assist features turn Aquant into the always-on, always-ready partner for service teams in the field Aquant today announced two new features: Offline Mode and Call Assist, helping service teams meet the real-world demands of field work with...
by Darrenlux23dWoldVent | Apr 17, 2025 | Aquant
Aquant has been named to Destination CRM’s 2025 Top 100 CRM Companies list, recognizing the most innovative companies transforming how organizations engage with customers and drive outcomes. This year’s list spotlights pioneers in agentic AI, the underlying...
by Darrenlux23dWoldVent | Apr 17, 2025 | Aquant
The Wall Street Journal recently put it bluntly: “Everyone’s talking about AI agents. Barely anyone knows what they are.” And yet, “agentic AI” has quickly become the latest buzzword in the tech world. Every company claims to need it. Every tool claims to offer it....
