by | Mar 22, 2022 | Aquant
Service leaders, do you have a minute? At several recent industry events, one of the most discussed topics has been the workforce shortage and how that’s impacting the entire service organization. Everyone from executives to team leads are adjusting to demands for...
by | Mar 14, 2022 | Aquant
From the Great Resignation to increasingly complicated equipment, the medical device service industry is facing a number of challenges. But according to new research from Aquant’s 2022 Medical Device Service Benchmark Report, there are additional issues to consider....
by Darrenlux23dWoldVent | Feb 24, 2022 | Aquant
Through our work with service organizations and subject matter experts across the globe, we found one common challenge: an ever-increasing knowledge gap. We listened to industry demands and got right to work creating an easy-to-use, all-encompassing tool. Today,...
by Darrenlux23dWoldVent | Feb 24, 2022 | Aquant
What does it take to make customer experience a top priority in today’s service industry? We launched the Service Intel Podcast to answer that question. In each episode, service leaders join us to discuss turning status-quo service into exceptional experiences. ...
by Darrenlux23dWoldVent | Feb 24, 2022 | Aquant
What does it take to make customer experience a top priority in today’s service industry? We launched the Service Intel Podcast to answer that question. In each episode, service leaders join us to discuss turning status-quo service into exceptional experiences. In a...
