by | May 7, 2024 | Aquant
According to Aquant’s 2024 Field Service Benchmark Report: Industrial Machinery Edition, OEMs are facing challenges to their profit margins due to global competition, rising costs, knowledge gaps, and scattered and incomplete data. To overcome these issues, they are...
by | May 6, 2024 | Aquant
Aquant, a leading provider of AI-powered solutions for the field service industry, announced a new strategic vision for its Service Co-Pilot platform, marking a significant leap towards hyper-personalized AI in the service industry. Aquant’s latest advancements focus...
by | Apr 22, 2024 | Aquant
Over the past decade, many organizations have realized how important it is to collect and use data insights in decision-making. However, data quality and the ability to translate findings into human language challenged the first excitement about AI. Data quality is...
by | Mar 15, 2024 | Aquant
In an era when the field service sector grapples with widening skills gaps and a looming retirement crisis, the urgency for innovative training and onboarding methods has never been more acute. With 46% of North American field technicians being 50+ years of age, plus...
by | Mar 5, 2024 | Aquant
The global medical device market has experienced significant growth in recent years but still faces several challenges, including supply chain distribution, rising service costs, impending retirements, and knowledge gaps. According to Aquant’s 2024 Medical Device...
by | Feb 20, 2024 | Aquant
Businesses are always looking for ways to improve their service management practices to increase efficiency and make customers happier. One way they’re doing this is by integrating Artificial Intelligence (AI) into their service delivery processes, which helps them...
